Curious how telehealth appointments work?

In addition to a regular phone conversation, our therapists also have access to Zoom, which allows a client with a camera on their phone, tablet or computer to have a virtual face-to-face conversation.

Though client and clinician may not be in the same room, Zoom makes for an easier transition to appointments when meeting in person is not possible. You can also participate in Zoom group meetings, where each participant can connect through a camera and audio as though you were all together.

Technology does have its limitations, but this is a great way to connect while ensuring we are all safe in our own spaces. Depending on your individual needs, Zoom may or may not be appropriate for your therapy. But we certainly encourage you to give it a try!

Keep in mind that while the process may be different, Peak will still maintain and follow the same high standards of patient privacy, protections and professionalism as an in-person visit. Your care, privacy and rights are not being compromised through telehealth.

Remember, if you have any questions or concerns about an upcoming telehealth appointment, please reach out to your therapist or clinic staff. You may also visit our Contact Page for the best way to reach each of our clinics.

Below is a short tutorial on how to connect to a Zoom appointment. As you can see, the process is simple, and you will be able to connect with our therapists right away.

How to use Zoom on your desktop or laptop computer:

(Note that you can use your telephone for audio if your computer does not have a microphone, or if you are having trouble with the connection. All you need to do is call the provided number and enter the required meeting ID codes.)

How to connect to a Zoom meeting on an Android smartphone. (If you do not have an iPhone, you are using an Android phone.)