Your First Appointment

Learning how best we can help you—and taking care of a little paperwork

When you first come in, we’ll start by learning more about you and how we can help. We make sure we have your ID and insurance information, take care of some paperwork, and decide where to set the fees for our services to make sure they’re affordable for you, based on your insurance coverage and income. Then we gather your health history and ask you some questions to understand the big picture of what’s happening in your life (a clinical assessment).

After that, we match you with the best therapist for your unique situation and schedule your second appointment!

Walk-in hours

All of our clinics have walk-in hours during which you may simply come in without an appointment to enroll in Peak services. Walk-in appointments are first-come, first-served, so please either allow 2-3 hours for walk-in appointments, or call us if you would prefer to schedule a specific time.

What to bring with you

Whether you come to Peak during walk-in hours or schedule an appointment, please bring these items with you:

  • Photo identification (driver’s license, State-issued ID card, military ID)
  • Insurance card (if you have insurance: private, Medicare, Medicaid or Equality Care)
  • Proof of income (for all household family members; if requesting financial assistance)

It will save time if you also download, print and complete these New Client Forms and bring them with you:

Depending on your individual circumstances, you may also need to bring:

  • Court documents (if applicable)

Schedule your first appointment or visit us during walk-in hours

Contact the main office in the county where you live if you have any questions or would like to schedule an appointment to enroll in Peak services. You’re also welcome simply to visit your local Peak office during walk-in hours to get started.

If you have questions or would like help getting started

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